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Sam Walton —
American
Businessman
born on March 29, 1918,
died on April 06, 1992
Samuel Moore "Sam" Walton was an American businessman and entrepreneur best known for founding the retailers Walmart and Sam's Club... (wikipedia)
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.
Maybe I was born to be a merchant, maybe it was fate. I don't know about that. But I know this for sure: I loved retail from the very beginning.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.