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Investment banking has, in recent years, resembled a casino, and the massive scale of gambling losses has dragged down traditional business and retail lending activities as banks try to rebuild their balance sheets. This was one aspect of modern financial liberalisation that had dire consequences.
When color TV arrived, it just sat there and you saw color. I've been to retail stores where there were no 3-D glasses at all and the 3-D images were all blurred. People were coming in and saying, 'I don't want to buy that.' There's a lot of marketing connected to introducing technologies and especially introducing new experiences.
Canada Day comes and goes modestly every year. Sure, there are retail sales promotions and a long weekend. But there isn't bluster or commodity in Canadian celebration. Canada isn't big on bunting. Or jet flyovers, fireworks, marching bands or military pomp.
Maybe I was born to be a merchant, maybe it was fate. I don't know about that. But I know this for sure: I loved retail from the very beginning.
Most of my friends from college became dental hygienists or went into retail, a lot went into sales. They all started getting married and having kids and buying homes and I was still living like a college student.
The ecological impact of book manufacture and traditional book marketing - I think that should really be considered. We have this industry in which we cut down trees to make the paper that we then use enormous amounts of electricity to turn into books that weigh a great deal and are then shipped enormous distances to point-of-sale retail.
I'm not from a retail background, but I am a shopper.
Some people see Black Friday as a much-needed break for their wallet. I see it as retail outlets showing the customers the full weight of their contempt. The frenzy to buy cheap crap from China, the human downgrade of people fighting with each other over items they can probably live without, to me, is an insult.
The American consumer is also the American worker, and if we don't do something to protect our manufacturing base here at home, it is going to be hard to buy any retail goods.
To make a bestseller, there are more customers than just your customers: Selling to the end-user is just one piece of the puzzle. In my case, I needed to first sell myself to the publisher to get marketing support and national retail distribution.